Privacy Policy

How Prineville Insurance collects, uses, and protects your personal information.

Last updated: March 2026

Prineville Insurance ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at prinevilleins.com or contact our agency. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Provide insurance quotes and services
  • Process your transactions and send related information, including purchase confirmations and invoices
  • Send you administrative information, such as information about changes to our terms, conditions, and policies
  • Send you marketing and promotional communications (you may opt out at any time)
  • Respond to your comments and questions and provide customer service
  • Monitor and analyze usage and trends to improve your experience with the Site
  • Notify you of updates to the Site
  • Resolve disputes and troubleshoot problems
  • Comply with legal and regulatory requirements

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Insurance Carriers and Partners

We may share your information with insurance carriers and other third-party partners as necessary to provide you with insurance quotes and services. These parties are required to maintain the confidentiality of your information.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

California Consumer Privacy Act (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to delete personal information we have collected from you
  • The right to opt-out of the sale of your personal information
  • The right to non-discrimination for exercising your CCPA rights

To exercise your CCPA rights, please contact us at [email protected] or (541) 447-6372. You may also submit a request to Do Not Sell My Personal Information.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Prineville Insurance

220 NW Meadow Lakes Drive

Prineville, OR 97754

Phone: (541) 447-6372

Email: [email protected]

Get in Touch

Ready to protect what matters most? Contact us today for a no-obligation insurance review. Our experienced agents are here to help you find the right coverage for your needs.

Monica

Monica

Insurance Specialist

Monica

Hi there! 👋

I'm the AI version of Monica here at Prineville Insurance!

Ask me anything about insurance — home, auto, farm, commercial, wildfire, and more. I can answer your questions directly or connect you with one of our agents.